Privacy Policy
Effective October 29, 2026
Information we collect
When you submit a request, we collect your selected service, first and last name, phone number, email address, city, state, ZIP code, consent text and version, and submission time. We also record a Facebook click identifier (fbclid) if present and a Jornaya LeadID if the tracking service returns one. Do not submit Social Security numbers, payment details, medical records, or other sensitive information.
How we use information
We use request information to respond to you, discuss your selected service, operate our website, maintain consent records, prevent abuse, and address support inquiries. Submitting a request does not enroll you in insurance or apply for government benefits.
Service providers and referrals
Hosting and technical providers may process information to operate this website. Jornaya receives information through its script for lead attribution and verification. We may discuss referring your request to a relevant service provider; we will identify the provider and obtain any additional permission required before sharing your request for marketing. We do not publish your submitted contact information.
Cookies, identifiers, and third parties
A session cookie supports form security and administrator authentication. Browser session storage retains an fbclid across pages during your visit. The Jornaya script may use its own technologies and collect browser, device, and interaction information under its policies. ZIP lookup sends only the entered ZIP code to Zippopotam.us to suggest city and state. These third parties may receive connection information such as your IP address.
Retention and security
We retain request records for as long as needed to handle your request, maintain appropriate records, and meet applicable obligations. We use access controls and technical safeguards, but no method of storage or transmission is completely secure. Administrators can access submitted requests; access should be limited to authorized personnel.
Your choices and rights
You can ask us to stop contacting you, correct your information, or delete your request by contacting the support address below. Depending on where you live, you may have additional access, deletion, correction, or opt-out rights. We will assess requests under applicable law and may need to verify your identity. Blocking third-party scripts may prevent attribution identifiers from being recorded.
Children and geographic scope
This website is intended for adults seeking US services and is not directed to children under 18. If a child has submitted personal information, please contact us so we can address it. Information may be processed where our hosting and technical providers operate.
Changes and contact
We may update this policy as our practices change. The date on this page identifies the current version. Contact us using the email or phone number below with privacy questions or requests.